Q: Do you offer plans for teams and enterprises?

Yes, we offer comprehensive team and enterprise plans with volume discounts, centralized billing, user management, dedicated machines, custom configurations, SLA guarantees, and priority support. Contact our enterprise sales team for custom quotes.

Q: I can't connect to my Mac. What should I do?

First, verify your internet connection and try refreshing your browser. Check if you're using the correct credentials from your welcome email. Try alternative connection methods (if using VNC, try web access). If issues persist, contact support with your rental ID for immediate assistance.

Q: Can I mine cryptocurrency on the rented Mac?

No, cryptocurrency mining is strictly prohibited and will result in immediate termination of service without refund. Our Macs are intended for legitimate development, creative work, and business applications only.

Question 1

How do I get started with Mac mini rental?

Accepted Answer

Getting started is simple! Sign up for an account, choose your preferred Mac mini configuration, select your rental duration (daily, weekly, monthly, 6 months or yearly), and complete the payment. You'll receive access credentials and setup instructions via email within minutes of confirmation.

Question 2

What are the detailed hardware specifications available?

Accepted Answer

We offer multiple configurations: Entry-level (M4 chip, 16GB RAM, 256GB SSD), Professional (M4 Pro chip, 32GB RAM, 512GB SSD), and Enterprise (M4 Pro/Max chip, 64GB RAM, 1-2TB SSD). All machines include the latest macOS, Gigabit Ethernet, and are regularly maintained.

Question 3

How do I access the Mac remotely?

Accepted Answer

You can access your Mac through multiple methods: Web-based access via our portal (no installation required), AnyDesk or DeskIn clients for cross-platform access, Apple Screen Sharing for Mac users, or SSH for command-line access. We provide detailed guides for each method.

Question 4

Can I use the rented Mac for iOS/macOS development?

Accepted Answer

Absolutely! Our Macs are perfect for iOS, iPadOS, macOS, watchOS, and tvOS development. You get full Xcode access, can sign apps with your developer certificates, test on simulators, and even connect physical devices via USB passthrough.

Question 5

How is my data protected during the rental period?

Accepted Answer

Your data is protected with enterprise-grade security. Each Mac is isolated in its own secure environment, all connections are encrypted with TLS 1.3, and we maintain strict access controls. Our data centers are SOC 2 Type II certified with 24/7 monitoring.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and wire transfers for enterprise accounts. Cryptocurrency payments (Bitcoin, Ethereum) are available for annual plans. All payments are processed securely through Stripe.

Question 7

What kind of technical support is included?

Accepted Answer

All plans include 24/7 technical support via live chat and email. We help with connection issues, software installation, troubleshooting, and general Mac usage. Premium plans include priority support with <15 minute response times and phone support.

Question 8

Do you offer plans for teams and enterprises?

Accepted Answer

Yes, we offer comprehensive team and enterprise plans with volume discounts, centralized billing, user management, dedicated machines, custom configurations, SLA guarantees, and priority support. Contact our enterprise sales team for custom quotes.

Question 9

I can't connect to my Mac. What should I do?

Accepted Answer

First, verify your internet connection and try refreshing your browser. Check if you're using the correct credentials from your welcome email. Try alternative connection methods (if using VNC, try web access). If issues persist, contact support with your rental ID for immediate assistance.

Question 10

Can I mine cryptocurrency on the rented Mac?

Accepted Answer

No, cryptocurrency mining is strictly prohibited and will result in immediate termination of service without refund. Our Macs are intended for legitimate development, creative work, and business applications only.

Question 11

Do you offer education or student discounts?

Accepted Answer

Yes! Students and educators get 10% off all plans with valid .edu email verification. Educational institutions can get up to 25% off for bulk purchases. We also offer special programs for coding bootcamps and computer science departments.

Question 12

Can I install my own development tools and IDEs?

Accepted Answer

Yes, you have complete freedom to install any development tools. This includes Xcode, Visual Studio Code, JetBrains IDEs, Docker, Homebrew, Node.js, Python, Ruby, and any other tools or languages you need for your projects.

Question 13

What are the minimum requirements to rent a Mac?

Accepted Answer

You need a stable internet connection (minimum 10 Mbps recommended), a computer or device to access the remote Mac, and a valid payment method. No special hardware or software is required - you can access your Mac from any modern web browser or remote desktop client.

Question 14

How does the billing cycle work?

Accepted Answer

Billing is straightforward: Daily rentals are charged every 24 hours, weekly rentals every 7 days, and monthly rentals on the same date each month. You can cancel anytime, and you'll retain access until the end of your paid period.

Question 15

What macOS versions are available?

Accepted Answer

Our Macs run the latest stable version of macOS (currently Sonoma 14.x) by default. If you need a specific older version for compatibility reasons, we can arrange machines with Ventura or Monterey upon request with 24-hour notice.

Question 16

What happens to my data after the rental ends?

Accepted Answer

After your rental period ends, we perform a complete DoD 5220.22-M standard secure wipe of the system. This includes multiple overwrite passes and verification to ensure all your data, files, browsing history, and credentials are permanently destroyed and unrecoverable.

Question 17

Can I access my Mac from multiple devices?

Accepted Answer

Yes, you can access your rented Mac from multiple devices and locations. You can switch between your laptop, desktop, tablet, or even smartphone. However, only one concurrent connection is allowed per rental unless you have a team plan.

Question 18

How quickly can I access my Mac after payment?

Accepted Answer

Most rentals are provisioned automatically within 5-15 minutes after payment confirmation. During peak hours, it may take up to 30 minutes. You'll receive an email with access instructions as soon as your Mac is ready.

Question 19

What is the network speed and bandwidth allocation?

Accepted Answer

Each Mac mini has a dedicated 1 Gbps network connection with guaranteed minimum bandwidth of 100 Mbps. There are no data transfer limits for standard usage. Heavy sustained transfers (>10TB/month) may require enterprise plan.

Question 20

Do I need to install any special software to connect?

Accepted Answer

No special software is required for basic access - you can connect through any modern web browser. For enhanced performance, we recommend free remote desktop clients like AnyDesk or DeskIn, which we provide setup guides for.

Question 21

Is there a free trial available?

Accepted Answer

We don't offer a traditional free trial.

How can we help you?

Getting Started

Technical Specifications

Access & Connectivity

Development & Software

Security & Privacy

Billing & Pricing

Support & Assistance

Enterprise & Team Features

Troubleshooting

Additional Information

Still have questions?