Privacy Policy
Last updated: December 6, 2025
At Macly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Mac rental services. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as your name, email address, billing address, payment information, and company details when you register for an account or contact us.
We may also collect professional information such as your job title, company size, and industry to better serve your needs.
Usage Information
We automatically collect information about your use of our services, including IP addresses, browser type, device information, and pages visited.
We track session duration, feature usage, and performance metrics to improve our service quality.
Log files are maintained for security and troubleshooting purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information.
Cookies help us remember your preferences, authenticate users, and analyze site traffic.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
2. How We Use Your Information
- To provide, maintain, and improve our Mac rental services
- To process transactions and send related information including purchase confirmations and invoices
- To send technical notices, updates, security alerts, and administrative messages
- To respond to your comments, questions, and provide customer service
- To monitor and analyze trends, usage, and activities in connection with our services
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with legal obligations and protect our rights and the rights of others
3. Information Sharing and Disclosure
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
This includes complying with legal processes, protecting against harm, and enforcing our policies.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information.
These measures include encryption of data in transit and at rest, regular security assessments, and access controls.
We use industry-standard SSL/TLS encryption for all data transmissions.
Access to personal information is restricted to authorized personnel who need to know that information to operate our services.
Despite our efforts, no security measures are perfect, and we cannot guarantee absolute security of your data.
5. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
Account information is retained for the duration of your account and a reasonable period thereafter for backup and legal compliance purposes.
Usage logs and analytics data may be retained in aggregated form for longer periods for service improvement.
You may request deletion of your personal data, subject to legal retention requirements.
6. Your Rights and Choices
Access and Update
You have the right to access, update, or correct your personal information at any time through your account settings.
You may also contact us directly to request changes to your information.
Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
You may also request that we transfer this data directly to another service provider where technically feasible.
Deletion
You may request deletion of your account and associated personal data at any time.
Please note that some information may be retained for legal or legitimate business purposes.
Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
Even if you opt out of marketing emails, we may still send you non-promotional communications about your account.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.
By using our services, you consent to the transfer of information to countries outside of your country of residence.
8. Children's Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
If you believe we have collected information from a child under 18, please contact us immediately.
9. Third-Party Links
Our services may contain links to third-party websites and services that are not owned or controlled by us.
We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you visit.
This privacy policy applies only to information collected by our services.
10. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA).
You have the right to request disclosure of the categories and specific pieces of personal information we collect.
You may request deletion of your personal information, subject to certain exceptions.
You have the right to opt out of the sale of personal information (we do not sell personal information).
We will not discriminate against you for exercising any of your privacy rights.
11. European Privacy Rights
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR).
You have the right to object to processing of your personal information.
You may request restriction of processing of your personal information.
You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.
Our legal basis for processing personal information includes consent, contractual necessity, and legitimate interests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.
Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us through our support channels.
You may also contact us by mail at our registered business address.
For data protection inquiries, you may contact our Data Protection Officer.
We aim to respond to all privacy-related inquiries within 30 days.
Your Privacy Matters
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us. We are committed to protecting your privacy and ensuring the security of your personal information.