Poor Support Reputation
Scaleway has a 1.7/5 Trustpilot rating across 312 reviews. Users report slow response times, unhelpful support agents, and difficulty reaching anyone during critical outages.
Same M4 chip, same bare metal — $99.99/month instead of €161+.
Scaleway charges €161+/month (plus VAT) for a Mac Mini M4 with limited support and account stability issues. Macly delivers the same M4 chip for $99.99/month with 24/7 support, instant provisioning, and no surprise lockouts.
M4 Mac Mini at $99.99/month — Scaleway charges €161+ (excl. VAT) for the same chip
See how Macly compares to Scaleway Apple Silicon on pricing, support, and reliability.
| Feature | MaclyBest Value | Scaleway |
|---|---|---|
| M4 Monthly Price | $99.99/mo | ~€161/mo (~$175 USD) + VAT |
| Minimum Billing | 1 day ($14.99) | 24 hours (Apple licensing) |
| Provisioning | Under 10 minutes | Under 5 min (default OS) |
| 24/7 Support | ||
| Support Quality | 24/7, under 2 min response | 1.7/5 Trustpilot (overall) |
| Trustpilot Rating | 4.8/5 | 1.7/5 |
| Account Stability | Simple sign-up | Lockouts and bans reported |
| Plan Flexibility | Switch freely, cancel anytime | One-way monthly commitment |
| Billing Transparency | USD, no hidden fees | EUR + VAT, conversion fees |
| Availability | Available | Stock-outs reported |
Real issues reported by developers, reflected in Scaleway's 1.7/5 Trustpilot rating.
Scaleway has a 1.7/5 Trustpilot rating across 312 reviews. Users report slow response times, unhelpful support agents, and difficulty reaching anyone during critical outages.
Scaleway's Mac mini M4 costs ~€161/month (~$175 USD) vs. Macly's $99.99. EU consumers face an additional ~20% VAT on top of that.
Like AWS, Scaleway enforces a 24-hour minimum lease due to Apple licensing. Any usage, even 10 minutes, costs a full 24 hours.
RAM and storage are locked per tier. You cannot upgrade within a model. Macly offers custom configurations through sales.
While Scaleway offers hourly rates, the 24-hour Apple licensing minimum means there is no true short-term flexibility. Macly offers clean daily, weekly, and monthly plans.
A Trustpilot reviewer described paying for a server, then being told it was 'out of stock' when trying to reinstall the OS. Scaleway's fleet is relatively small.
Numerous users report accounts being locked or banned without explanation, requiring identity verification with 48-hour deadlines. Scaleway's overall Trustpilot rating is 1.7/5 across 312 reviews.
Users who choose monthly commitment pricing cannot switch back to hourly billing. This is a one-directional lock-in with no flexibility.
Common questions about moving from Scaleway Mac hosting to Macly.
Scaleway's Mac mini M4 costs ~€161/month (~$175 USD) excluding VAT. EU consumers pay an additional ~20% VAT. Macly offers the same M4 chip for $99.99/month with simple, all-inclusive USD pricing — that's over 40% savings.
Switch from Scaleway to Macly. 40% cheaper, 24/7 support, no account lockouts. Same M4 bare metal performance.